Advanced Managing Contractor Pre-Qualification Contractor Performance Assessment
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Advanced Managing Contractor Pre-Qualification Contractor Performance Assessment Course
Introduction:
This course adopts a systematic approach to demonstrate the optimal vendor qualification method, performance enhancement, and contract compliance. Through interactive training, delegates will gain a clear understanding of how contractor management fits into the context of asset management. They will learn how to select the right contractor and contract type based on their sourcing strategy, and effectively manage and monitor results. The course covers various topics including risk management, safety-health-environment aspects, partnerships, negotiation, people management, and contract application in complex project environments such as Turnkey contracts and Public-Private Partnerships (PPP). Delegates will have the opportunity to discuss existing contracts used within their organization. By combining formal lectures and group work, delegates will acquire the necessary tools to ensure highly effective contract creation and management.
Course Objectives:
At the end of this course, you are able to:
- Explain the basic elements of effective contractor management and its position within asset management
- Evaluate bids and proposals and choose the right contractor
- Identify, evaluate and manage the risks involved (SHE, performance)
- Manage & monitor the contractor performance in an innovative way
- Develop and negotiate contracts
- Benefit from learning from a seasoned practitioner
- Hearing the practices and experiences of others
- Cover the vital steps in a proper Contractor evaluation
- Matching customer requirement with the correct Contractor segmentation
- Develop meaningful performance measures
- Learn how to use those performance results for continuous improvement
Who Should Attend?
This course is suitable for a wide range of professionals involved in the area of contractor management, but will greatly benefit:
- Operations & Maintenance professionals
- Reliability, Asset & Plant professionals
- All professionals involved in contractor management
- All professionals negotiating, managing, and verifying contracts in maintenance & technical projects
- Production & Continuous Improvement professionals
- Contract management teams
- Facility management teams
- Shutdown and Turnaround management teams
- Anyone who wishes to update themselves on contractor management
Course Outlines:
Contractor Management Basics
- Grounding the maintenance contract with a Risk-Based Maintenance concept – how to keep that knowledge in-house
- Overview of contractor management and how it relates to asset management
- Sourcing strategies
- Risks involved – risk management & SHE aspects
Contract Types for Maintenance & Technical Projects
- Monitoring & managing contractor performance – from traditional penalties & rewards to more innovative ways
- Contracts – basic types
- Contracts – complex types (Turnkey, Design & Construct, Public-Private Partnerships)
- Procurement aspects
- Choosing the right contractor
Developing the Contract
- The contracting cycle
- Requirements/service levels, RAMS aspects (Reliability Availability Maintainability Safety)
- Writing the contract
- Periodic evaluation & continuous improvement – vendor management
- Partnerships
People Management & Negotiation Aspects
- Implementing contract management – how to make it work by influencing the Behavior of people
- Negotiating the contract – negotiation ploys, tactics & tips
Final Workshop
- In a very interactive workshop, all major topics of this course will be highlighted and practiced in groups. Major topics will be:
- Requirements/service levels – defining what you want
- Tendering process
- Contractor selection
- Contractor management – measuring & managing the performance
- Negotiation
- Evaluation