Best Practices in Multi Shift Operations
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Best Practices in Multi Shift Operations Course
Introduction:
Effective and safe operation of facilities is paramount, along with meeting the needs of shift teams in terms of personal well-being, development, and teamwork. Managers, shift supervisors, and senior operators must possess strong motivation and a diverse range of technical and personal competencies to excel in their roles.
Managing multiple-shift operations can present challenges, such as potential "disconnects" leading to reduced throughput, increased waste, and heightened risks. Each shift change introduces a new team with distinct skills, attitudes, and objectives. A cohesive approach is necessary to foster shared goals and ensure seamless information flow, processes, and product continuity throughout the operation.
The "Best Practices in Multi-Shift Operations" course combines world-class practices from leading companies with notable case studies. It equips shift supervisors and senior operators to succeed in this demanding yet thrilling role.
In today's highly competitive landscape, companies often require 24-hour operations, demanding efficient management skills. This course provides the necessary skills to efficiently manage multi-shift operations, showcasing how leading global companies excel in managing 24-hour operations.
Join this course to enhance your abilities in managing multi-shift operations, ensuring safety, efficiency, and optimal performance. Learn from the best practices of industry leaders and gain insights from real-world case studies. Elevate your skills to meet the demands of this challenging role and stay ahead in today's competitive environment.
Course Objectives:
By the end of the Best Practices in Multi Shift Operations training course, participants will be able to:
- recognize and Appreciate the Issues Associated with 24/7 Shift Operation
- Procedures/techniques to deal with the problems
- Learn proven Best Practices in 24-hour shift management
- Create seamless inter shift communications
- Ensure best practice at shift handover
- Improve process reliability and plant capacity utilization
- Training and developing the shift team
- Dealing with the needs of shift team members
- Understand the pros and cons of various shift systems
- Understand the body clock, fatigue and fatigue countermeasures
- Implement Kaizen (continuous improvement) around-the-clock
- Review the operator interfaces (DCS, instrumentation) and learn how to avoid potential issues
- Use extensive, high-profile case studies to learn from incidents at other plants
- Create an Action Plan for continuous improvement back at work
- Efficient management of multi-shift operations
- How to make different shifts for the workmen
- Analyzing the performance and exploring different shift schedules
- Analyzing and creating an action plan
Who Should Attend?
Best Practices in Multi-Shift Operations Training course is ideal for:
- Operational Managers
- Shift Supervisors and Shift Team Leaders
- Personnel Interested in Quality and Quality Assurance
- Maintenance and Engineering Personnel
- Training & Development Personnel
- Personnel from Logistics or Network Support Teams
- HR Personnel and Those Involved in Staff Health and Welfare at Any Level
Course Outlines:
The methodology of Multi-Shift Operations and Recognizing the Problems
- Measuring the work operation and self-assessment
- How to communicate efficiently?
- Consistency in approach
- Handing over of shift and change of shifts
- Recognizing the world benchmark in multi-shift operations and trying to adapt
Efficient Handing Over and Shift Change and Continuity of Operations
- How to effectively communicate and manage all shifts?
- Communications with shift leader
- Teamwork and effective operation procedures
- Training on shift teams
Effective Shift Supervisors and 24-Hour Operations
- Understanding the role of the supervisor
- Training of the shift supervisor
- Concept of “Continuous Improvement”
- Concept of “Kaizen” and implementation TPS methodology and 5S methodology
- Understanding the methodology of “GEMBA” – a Japanese term meaning “the actual place”
Understanding the Advantages and Disadvantages of Multi-Shift Operations
- Effect of fatigue and injuries in multi-shift operations
- Scheduling of alternate shifts
- Analyzing delegate shift schedules
- Understanding the body clock and circadian rhythms and its importance in shift management
Understanding and Dealing with the Issues of People in Multi-Shift Management
- How to deal with poor performance?
- Motivation and counselling
- Importance of discipline in shift operations
- Consistent approach
- How to manage and analyze performance and provide efficient reviews
- Case studies on Action plan and multi-shift operations in biggest companies
- Review of the course and “Question and Answer session”