Business Process Analysis and Modelling
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Business Process Analysis and Modelling Course
Introduction:
Business Process Analysis and Modeling play a crucial role in various business process improvement initiatives, including Business Process Redesign (BPR), reengineering, systems development, quality management, and continuous process improvement. This course offers participants the opportunity to gain the knowledge and skills necessary for accurately analyzing and modeling business processes at both the enterprise and detailed workflow levels.
Throughout the course, delegates will learn effective techniques for mapping and modeling business processes, starting from the broader enterprise perspective and gradually delving into the intricacies of workflow-level details. The training provides a step-by-step approach to ensure that the analysis of processes is thorough, resulting in business process models that accurately capture the reality of the organization and align with stakeholder requirements.
Adopting a process-oriented approach has proven to be highly successful in improving operational efficiency, enhancing competitiveness, reducing costs, and increasing customer and employee satisfaction. By attending this course, participants will gain the necessary skills to apply this approach effectively within their organizations, driving meaningful process improvements and ultimately achieving better business outcomes.
Course Objectives:
By the end of the Business Process Analysis and Modeling Program course, participants will be able to:
- Analyze the process dimension of the business
- Define the scope of a business process
- Develop an enterprise-level business process model
- Understand business processes and their components
- Apply process analysis concepts and techniques
- Define processes using Business Process Modelling Notation (BPMN)
- Develop business process architecture
- Analyze process customer requirements
- Specify measures of business process performance
- Diagnose the health of a business process
- Use process improve techniques to transform business processes
Who Should Attend?
This Business Process Analysis & Modelling course is ideal for:
- Business Managers
- Business Process Analysts
- Process Owners
- Business and Systems Analysts
- Information Technology Professionals
- BPM Project Leaders
- BPM Project Team Members and Quality Specialists
Course Outlines:
Understanding Business Processes
- Overview and Key Concepts
- An Introduction to Business Processes
- Types of Business Processes
- Identifying and Naming Business Processes
- How to Analyze the Components of a Business Processes?
- Business Processes Modelling Concepts
- Practical Analysis Work
Developing Business Process Models using Business Process Modelling Notation (BPMN)
- An Introduction to Business Process Modelling Notation (BPMN)
- The Mechanics of Business Process Modelling
- Modelling Business Processes Events
- Representing Detailed Branching and Joining Logic
- Business Processes Patterns
- Modelling Processes using the Basic BPMN Elements
- Practical Business Process Modelling Work
Advanced Business Process Modelling using BPMN:
- Using the BPMN extended element set
- Modeling business process sub-processes
- Business process event types
- Representing resources using pools and lanes
- Message flows and default flows
- Modeling business process exceptions
- Describing process activity attributes
- Advanced business process modeling work
Modeling Processes Using the Integration Definition for Process Modelling (IDEF0)
- Business process architecture
- The business process classification framework
- The IDEF0 modeling method
- Modeling activities and objects
- The five IDEF0 diagram types
- Building the top-level diagram
- Developing decomposition diagrams
- Practical business process modeling work using IDEF0
Improving Business Processes Using Models
- Eliciting and Discovering Business Knowledge
- Identifying Improvement Opportunities using Process Models
- Moving from as-is to to-be Models
- Describing Improvements using Process Models
- Implementing Improved Processes
- Choosing the Right Modelling Tool