Business Process Improvement, and Process Mapping

Select Other "city & date"
Business Process Improvement, and Process Mapping Course
Introduction:
Process mapping is a powerful technique employed to visually illustrate an internal business process in a step-by-step manner. It serves as a means to document processes for reference during task execution and can also function as a tool for process improvement, identifying areas that would benefit from change.
The Process Mapping Training Course is designed to introduce participants to the process of process mapping and equip them with the skills to create and utilize effective process maps. Throughout the course, participants will learn the essential steps involved in building a basic process map and understand its significance in process analysis and optimization.
Furthermore, the Business Process Improvement & Process Mapping course emphasizes the importance of collaborative efforts in process mapping. Participants will discover the value of obtaining buy-in from individuals directly and indirectly impacted by the process. By engaging stakeholders and involving them in the process mapping exercise, organizations can foster a shared understanding and a sense of ownership, leading to more successful process improvements.
Join us in this course to unlock the potential of process mapping as a tool for enhancing business operations. Through interactive sessions and practical exercises, participants will develop the knowledge and skills necessary to create comprehensive process maps and drive effective process improvements. By the end of the course, participants will be equipped to employ process mapping techniques to streamline operations, optimize efficiencies, and promote continuous improvement within their organizations.
Don't miss this opportunity to gain expertise in process mapping. Enroll in the Process Mapping Training Course and empower yourself to visualize, analyze, and improve business processes, ensuring greater productivity and success for your organization.
Course Objectives:
At the end of this Business Process Improvement, & Process Mapping Course, learners will be able to do:
- Define processes and their importance for the proper functioning of an organization
- Identify the international standards for the process approach
- Examine various process assessment and re-engineering methodologies
- Generate process analysis charts and process maps for improvement
- Justify the need to measure processes as an improvement tool
Who Should Attend?
Business Process Improvement, & Process Mapping Training course, is ideal for:
- Owners, managers, project teams and business analysts of small, medium and large-sized enterprises and public sector organizations
- Project leaders and individuals involved in improving the effectiveness of business processes
- Quality Managers, Quality Engineers, Business Process Owners, Process Improvement Managers,
- System implementers, Management representatives, System coordinators, Change managers, and Improvement teams.
Course Outlines:
Process Definitions and Elements
- Process definition
- Process approach to improvement
- Advantages of process mapping
- Elements of a process
- Benefits of process maps
- Attributes of a process map
- Process efficiency versus effectiveness
- Stakeholder analysis
Understanding Process Approach and Non-value-added Analysis
- Understanding process approach
- Process characteristics
- The Plan, Do, Check, Act (PDCA) approach
- Opportunities for reducing cycle time and defects
- Non-value added explained
- Lean thinking to reduce waste in processes
- The eight types of process waste
Re-engineering Methodology
- The need for re-engineering
- Determining what re-engineering is and is not
- Patterns of re-design
- Reengineering
- Simplification
- Value-added analysis
- Gaps and disconnects
Process Assessments Approaches
- Key terms
- Types of mapping tools
- Simple flowcharting
- Geo graphs, spaghetti/workflow diagrams
- Swim lane (deployment) flowcharts
- Supplier-input-process-output-customer charts (SIPOC- six sigma projects)
- Value stream maps
- Process hierarchy
- IDEF0 process map
- Failure Mode and Effects Analysis (FMEA)
Process Improvement and Measurement
- Diagnosis of a process
- Analyzing and improving a process
- Turtle diagram
- Using process maps to identify root causes
- Twelve cornerstone tools to process streamlining
- Problem-solving techniques
- The need to measure
- Process Key Performance Indicators (KPIs)
- Benchmarking and the balanced scorecard