Certified Retail Management Professional (CRMP)
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Certified Retail Management Professional (CRMP) Course
Introduction:
This course is the ultimate training and certification program with a focus on industry, structured curriculum, and experienced trainers. It is a comprehensive course covering various aspects of Retail Management. State-of-the-art teaching methods provide professionals/participants with opportunities to enhance their skills in a supportive environment. The retail industry offers a range of rewarding careers, including store managers, sales personnel, buying, merchandising, management, market research, store location, and supply chain management. With its lucrative opportunities, professionals are increasingly opting for highly-paid jobs in the retail industry.
Course Objectives:
The overall aim of the program is to provide participants with a high level of knowledge and understanding of the concepts and processes involved in retailing and to equip the learners with the necessary practical, research, and analytical skills necessary for a professional career.
- To develop knowledge of contemporary retail management issues at the strategic level.
- To describe and analyze the way retailing works, specifically the key activities and relationships.
- To provide an academic interpretation of the retail process, by applying theory and research.
- To develop knowledge of contemporary retail management issues at the store level.
- To describe and analyze the role of Artificial Intelligence on the way retailing works, specifically the key activities and relationships.
- Adapt to different types of customers.
- The importance of Complete Solution and role of Add value to relationships with customers.
- Offer tactics to respond to sales objections.
- Describe the ways to deliver effective presentations & cross-selling techniques vs. Up-selling
- To provide an academic interpretation of the retail process, by applying theory and research.
- Transform your sales and grow the bottom line.
Who Should Attend?
This course will be intended for store managers and sales personnel as well as “behind the scenes” jobs in buying, merchandising, and management.
Course Outlines: