Certified Tour Professional (CTP)
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Certified Tour Professional (CTP) Course
Introduction:
The tourism industry plays a vital role in driving economic growth and development by creating demand and fostering growth in various sectors. It not only contributes to increased economic activities but also generates employment opportunities and revenue, making it an essential component of overall development.
Obtaining and maintaining the Certified Travel Professional (CTP) designation is a clear demonstration of professionalism, expertise, and dedication to the packaged travel industry. Professionals who hold the CTP designation are recognized as experienced, knowledgeable, and motivated individuals who are committed to the industry and their colleagues. The CTP designation is widely regarded as a symbol of professional competence and excellence in the packaged travel industry.
The CTP course equips participants with advanced skills specific to the travel and hospitality industry. This program has been developed by and for packaged travel professionals, ensuring that it meets the specific needs of industry practitioners. The course is designed to enhance participants' understanding of the industry and provide them with the tools and knowledge necessary to excel in their roles.
One of the unique features of the CTP program is its ongoing nature. Professionals who hold the CTP designation are required to recertify every five years, ensuring that they stay current with the latest industry trends and developments. This commitment to continuous learning and professional development ensures that CTP professionals remain at the forefront of the industry.
By enrolling in the CTP course, participants will gain a deep understanding of the advanced skills required in the travel and hospitality industry. This customized program will equip them with the knowledge and expertise to thrive in their roles and contribute to the ongoing success of the packaged travel industry.
Course Objectives:
After successful completion of this course, you would be able to:
- Describe and apply standard professional practices across the
- CTP-International Standards domains on the test and the job
- Use test-taking tips and relaxation techniques during the exam
- Develop a personal study path for taking the CTP test
- Feel far more comfortable ahead of and in preparation for sitting for the CTP exam
Who Should Attend?
The course of certified tour professional (CTP) is ideal for:
- Event management personnel
- Anyone who has a working knowledge of events and tours management
- Hospitality management graduates
- Full-time work experience in the meeting, event, exhibition, hospitality and tourism industry
Course Outlines:
Leadership, Management and Administration
- Focuses on being a leader in the industry
- Managing human resources and operations
- Creating the total customer experience through quality service
Risk Management | Financial Management
- Manage risk management
- Understanding payroll systems and ways to identify sources of funding
- Manage budget
- Manage monetary transaction
Human Resources | Stakeholder management
- Recruit staff and volunteers
- Train staff and volunteers
- Manage stakeholder relationships
Essential Collection Skills and Techniques
- Human Communication is our Business
- Build Rapport; Conquer Interference
- Ready, Set, Goal! Steps to Success
Marketing and Sales
- Manage marketing plan
- Create and manage marketing materials
- Coursework on developing and marketing innovative products and services
- Maximizing sales and managing public relations efforts
- CASE STUDIES | PREVIOUS YEAR EXAM QUESTIONS
- Industry White Paper Assignment (Not graded)
You will be required to submit a white paper on a topic of your choosing but related to the travel industry using the knowledge you’ve learned through your coursework.