Coaching Skills for Managers
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Coaching Skills for Managers Course
Introduction:
Coaching is an invaluable tool for managers seeking to motivate and support their teams to enhance performance and navigate change. It can also serve as a strategic approach within organizations to facilitate individual, team, and organizational-level transformations. Increasingly, coaching is recognized as a flexible and effective method for empowering staff to develop new skills and cultivate confidence.
By fostering strong coaching skills and implementing effective performance management practices, managers can inspire self-motivation and cultivate an attitude that is focused on solutions and continuous improvement, rather than dwelling on problems and avoidance. This course is specifically designed to equip managers with the necessary skills to become effective coaches.
The "Coaching Skills for Managers" training course aims to provide line managers with a comprehensive understanding of coaching, its integration with effective management practices, and practical coaching techniques that can be applied in their day-to-day work. Participants will gain the knowledge and tools needed to effectively guide and support their teams, ultimately driving improved performance and fostering a culture of growth and development.
Course Objectives:
At the end of this Coaching skills for managers Course, learners will be able to do:
- know when to use coaching with staff and peers
- develop strong 1-2-1 interpersonal, listening and communication skills
- grow more productive, confident and self-reliant staff
- empower team members to identify their own goals and improvements
- connect individual staff to the strategic needs of your organization
- build and maintain more positive, constructive working relationships
- retain high performers by giving them responsibility for and ownership of success
- Establish a coaching relationship
- Ask powerful questions
- Really listen to what is being communicated
- Generate new options
- Set realistic goals
- Utilize a coaching model, tools and techniques
Who Should Attend?
Coaching skills for managers training course is designed for:
- Anyone who manages, supports or coordinates other people, and who is interested in deepening the effectiveness of their working relationships and improving performance.
- No prior knowledge of coaching is needed - just a commitment to effective management.
Course Outlines:
An introduction to Coaching
- What is coaching?
- Why is it so effective?
- What coaching is not
- What’s your coaching style?
- Coaching as a managerial style
- The different uses of coaching i.e. immediate feedback, regular meetings, performance, ongoing development.
Coaching Models
- Using the GROW coaching model
- Practice and application of GROW
- Other coaching models
- GROWTH
- OUTCOMES
- FUEL
How To Give Constructive Feedback
- When to give feedback and how
- Structuring a feedback conversation
- 2 models for giving effective feedback:
- Situation-Behavior-Impact
- Pendleton’s feedback process
- Phrases and statements to use.
- Introduction and practical implementation of coaching models for:
- Understanding learning styles
- Building rapport and trust
- Setting SMART objectives
- Giving immediate/on the job coaching – Regular 121’s – Performance meetings
Understanding People & Their Motivations
- Understanding the world according to others.
- Understanding beliefs, values and impact on behaviors
- How to understand this and how to apply it to the working environment for performance improvement.
Questioning
- Powerful questions
- Understanding question types and knowing when to use them
Active-Listening
- Getting out of your own way!
- Listening at different levels
- Finding amazing things in what your client has said.
Conduct and Ethics
- Coaching approaches
- Ethical practice
- Confidentiality