Communication and Time Management Skills for Administrative Professionals
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Communication and Time Management Skills for Administrative Professionals Course
Introduction:
Having excellent communication skills in the workplace is of utmost importance as it directly contributes to time management and overall efficiency. Effective communication helps keep staff members focused on meeting deadlines, enabling them to manage their time effectively.
For administrative professionals, communication and time management skills are crucial qualities. An administrative professional who communicates effectively helps shape a positive image for their company.
This course is designed to enhance the communication and time management skills of executive and administrative professionals, aiming to increase their efficiency as well as the efficiency of the company they work for or will work for. By improving these skills, participants will be equipped to communicate more effectively, manage their time efficiently, and contribute to the overall success of their organization.
Course Objectives:
By the end of the Communication and Time Management skills for Administrative Professionals training course, participants will be able to:
- Learning the skills for face-face communication
- Learning the skills for planning a project
- Learning the skills for communication through telephone/teleconferencing
- Learning to conduct meetings efficiently
- Time management skills
- Interpersonal and planning skills
Who Should Attend?
This course is designed for all managers, supervisors and employees who wish to improve their management of time and reduce stress levels in order to enhance their performance at work and in life in general.
Course Outlines:
Importance of Communication Skills and Methodology
- Understanding the importance of communication and interpersonal skills
- Analyzing the obstacles which limits the communication skills
- Overcome disputes at work
- Self-confident communication and building work- relationship
Team Meetings
- Importance of group dynamics and team improvement and management
- Importance of participation and discussions
- Importance of constructive discussions
- Importance of planning and preparation before meetings
- Learning note-taking in meetings and follow up after meetings
Time Management Skills
- Importance of time management at work
- Methods for efficient time management
- How to control interference at work?
- Importance of making requests and how to manage them.
- Importance and principle of “Code of Professional Conduct” (CPA)
Information Management and Communication Skills
- Methodology of information management
- Importance of meaningful information
- Structure, layout of report, and its importance
- Improving grammatical and punctuation skills
- Professional email- writing skills
- Proof-reading and editing
- Importance of written communication skills and it’s different forms
Preparation and Improvement of Presentation
- How to prepare official presentations?
- How to prepare the room before a meeting?
- Improving team-work productivity
- Importance of creative thinking at work
- How to make a case and present?
- Review of the course and “Question and Answer session”