Developing Competency Framework Training
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Developing Competency Framework Training Course
Introduction:
The saying goes, "Knowing is not Doing, Doing is Knowing." We all understand the concept of skills and their role in achieving effective performance. However, if individuals are not given the opportunity to demonstrate their skills when it matters, their capabilities go to waste. Having a workforce that is skilled and competent is futile if the organization fails to utilize those skills effectively, at the right time and in the right context. Each job requires a specific skill set for optimal performance. This is where a competency framework comes into play, as it ensures better management, aids in employee retention, and creates an efficient work environment. Developing a competency framework is essential for management to comprehend the significance of skills and knowledge. This course focuses on the planning and implementation of an effective competency framework, while also emphasizing advanced communication strategies to facilitate its successful adoption. By mastering this framework, organizations can experience exceptional growth and advancement.
Course Objectives:
At the end of the Developing Competency Framework Training course, participants will be able to:
- Define what is competency
- Define what is competency framework and align it to each job
- Ensure people demonstrate the expertise necessary for the job
- Chunk the level of expertise required around each competency starting from beginner, intermediate to expert, basis the position and task at hand
- Learn to assess and evaluate employee performance effectively by tracking current performance in alignment with big picture goals
- Identify and fill the competency gap efficiently
- Learn to plan and deliver customized training to the employees
- Strategize success plans and career progression for employees
- Have an effective change management process
- Learn to make key factor decisions by incorporating relevant and eliminating irrelevant competencies that no longer add to successful performance
- Reduce training costs by onboarding and retaining skilled and competent employees
- Will be able to hire the right fit, reducing the cost around employee turnover
- Able to align employees values, competencies, and goals with the organization
- Employees working on the same page without dispute and discrepancies treated fairly
- Able to create a commensurate level of performance and growth
- Ensure effective communication between employees and management
Who Should Attend?
HR Leaders and Managers, HR personnel at any level, Line Managers, HR experts, OD Consultants, Independent consultants, Hiring/ recruiting professionals.
Course Outlines:
Module 1: Defining Competencies
- Identify the competencies that are required
- Create a list of common competencies and then customize it according to the need of the role/business
- Effectively evaluate the performances
- Identify the gaps between knowledge and skills
- Group competencies and segregate them to beginner, intermediate and expert level
- Allocate a percent weightage to each competency for rational decision-making around hiring, promoting, etc.
Module 2: Key Stakeholders to Collaborate With While Defining Competencies
- Previous employees who have performed the job successfully
- Line managers and employees who can vouch for must-have qualities/ competencies
- Customers – for a delightful/execrable experience
- Current employees demonstrating outstanding performance
Module 3: Develop Framework
- Define the scope and purpose of the framework
- Collate data to create the framework
- Observe the employees while they are performing
- Analyze the behaviors/ competencies necessary for success
- Create a team of experts for building Framework
Module 4: Training and Development
- Identify the need to train
- Develop a training plan
- Provide coaching
- Provide advanced training
Module 5: Supervise the Staff
- Brainstorm with employees
- Communicate, direct, support, and motivate the staff to perform efficiently on the job
- Monitoring staff performance
- Give effective feedback and coach
Module 6: Manage the Projects
- Strategize and plan the project
- Consider the financial management
- Make detailed reports and manage changes required as per the need of the business
- Assess the competencies required for each role to perform and deliver
- Leverage on strength while managing a project
- Maintain the potential by working on the area of opportunity/ focus
Module 7: Revise and Revisit the Competencies Required
- Revisit the competency framework
- Interviewing the employees performing the job
- Add or remove competencies that might enable success in action
Module 8: Implementing Competency Framework
- Confirm employee competencies are in alignment with the goals of the business
- Honestly communicate the needs of the business
- Simplify the process by educating employees about the level of competence required
- Appreciate and reward the competencies identified
Module 9: Template Designing
- Design the right framework for 2-3 job profiles during the workshop (independent activity)
- Group activity – design 2 profiles in a group by brainstorming and using the collective wisdom
- Get real-time feedback from experts
Module 10: FAQ’s
- Group discussion, learn what the best-in-class organizations do differently, ask questions to industry experts with decades of experience