Effective Decision Making and Problem Solving
Select Other "city & date"
Effective Decision Making and Problem Solving Course
Introduction:
Problem-solving involves the identification and evaluation of potential solution paths, while decision-making entails a similar process of discovering and evaluating alternatives. In this course, participants will have the opportunity to enhance their skills in both problem-solving and decision-making.
The Effective Decision Making and Problem-Solving training course is designed to provide participants with practical exercises that develop their ability to apply systematic problem-solving steps and tools. Participants will learn how to analyze information effectively to clearly define problems, think creatively, and contribute as valuable members of problem-solving teams. Additionally, they will gain insights into selecting the most appropriate approach for making decisions, creating implementation plans, evaluating outcomes, and following up to avoid common pitfalls in joint decision-making.
Throughout the course, participants will learn how to harness their creativity and utilize it to uncover new paths and possibilities. They will explore the concepts of convergent and divergent thinking, as well as consumer decision-making processes. By mastering proven techniques of creative problem-solving, participants will be equipped to explore and define problems efficiently, allowing them to allocate their time and effort to the most critical issues at hand.
Join us in this course as we empower you to effectively navigate the complexities of problem-solving and decision-making. Through practical exercises and interactive discussions, you will develop the skills necessary to tame creativity, uncover innovative solutions, and make well-informed decisions. By the end of the course, you will possess a toolkit of techniques to enhance your problem-solving prowess and apply them in various professional contexts.
Don't miss the opportunity to master the art of problem-solving and decision-making. Enroll in this course and unlock your potential to tackle challenges, seize opportunities, and achieve optimal outcomes through effective problem-solving and decision-making practices.
Course Objectives:
At the end of the Effective Decision Making and Problem Solving, you will able to:
- Define what a problem is and the different types of problems
- Recognize the importance of dealing with the cause of a problem
- Identify barriers to solving problems and how to overcome them
- Understand the different techniques to define and resolve simple and complex problems
- Learn how to apply logical and creative approaches to solving problems and making decisions
- Learn techniques that will help you to understand the cause of the problem
- Practice brainstorming techniques and using mind maps
- Understand the framework of concurrent ideation techniques
- Realize why you shouldn’t blindly rely on intuition when making a decision
- Know how to work with team-based or group decisions
- Learn how to overcome paralysis by analysis while making a decision
- Exercise various tools and techniques for evaluating solutions
- Implement a solution and know how to track and monitor its application
Who Should Attend?
Effective Decision Making and Problem-Solving training course is ideal for:
- Supervisors
- New and experienced Business Executives
- Senior and Middle Managers
- Project managers
- HR Managers
- All professionals involved in problem-solving and decision making
- All individuals who want to become better at making decisions
Course Outlines:
Introduction to Creativity
- The process of creativity
- Creativity applies to all spheres of life, not just to art
- Common barriers to creativity
- Creativity vs Innovation
Introduction to Creative Problem-Solving
- Is creativity in problem-solving always necessary?
- Principles of creative problem-solving
- Divergent thinking
- Convergent thinking
- Frameworks for creative problem-solving
Exploring and Defining Problems
- Understanding the cause
- How to be sure if this problem is real
- Root cause analysis
- Kepner-Tregoe process
- Pareto analysis
- Understanding systems
Divergent Ideation Techniques
- Brainstorming Techniques
- Visual mapping techniques
- Using mind maps and fishbone diagrams
- Questioning Assumptions
- Context Mapping
Convergent Ideation Techniques
- Pair & Share Technique
- How-How Diagrams
- PPCO Framework
- ALU Framework
Solution Analysis
- Using Logic vs. Intuition
- Viewing solutions in multiple ways
- The process of narrowing down solutions
- Creating rating charts
- Conducting risk analysis
- Individual vs team-based decisions
- Common Problems in decision-making and how to deal with them
- Cultural differences
- Quality of Data
- Accountability and transparency
- Trust
Making a Decision
- Styles of decision-making
- Understanding sensitivities
- Understanding paralysis by analysis
- How to deal with the ambiguity of outcomes
- Applying tools and techniques for evaluating solutions
- The Sunk Cost paradox
- Golden rules of decision-making
- Finalize decisions with the Decision Matrix
Implementing the Solution
- Considering implementation in advance
- Planning and delegation