Human Resources and Training
Effective HR Administration Skills
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Effective HR Administration Skills Course
Introduction:
Course Objectives:
By the end of Effective HR Administration Skills course, you will be able to:
- Develop a strong overall understanding of HR functions.
- Learn how to apply HR principles and concepts in a working environment
- Learn how to make better informed decisions within HR.
- Recognize the vital role of HR Administrators within the HR structure of their organization.
- List and develop competencies required for successful HR Administrators.
- Distinguish between various types of organizational structures and develop structures using Microsoft Visio.
- List the core functions of HR systems and determine business requirements for their organization’s HR system.
- Develop HR reports using different types of graphs and templates.
- Identify legal documents required to collect and maintain for employees.
- Develop organization’s employee handbook.
Who Should Attend?
The Effective HR Administration Skills training course is suitable for a wide range of HR professionals but will greatly benefit:
- HR Administrators and Assistants
- HR Officers who need a thorough understanding of key HR principles
- Those who have recently joined an HR Department
- Those working in HR without formal HR Qualifications
- Newly appointed HR Business Partners
- Those who wish to enter the HR field
- Any existing HRM personnel who need to stay up-to-date on current HR practices
- Technical staff transferring to an HR Department
Course Outlines:
The HR Administrator in Organizations
- Major Roles and Responsibilities of HR Administrators.
- A Look at the HR Administrator’s Job Description.
- The HR Administrator’s Position within the HR Department.
- Professional Qualifications as a Competitive Advantage.
- Competencies of Successful Administrators.
- Technical Competencies.
- Behavioral Competencies.
- The Evolving Role of the HR Administrator.
Introduction to Organizational Structures
- Definition and Purpose
- Types of Organizational Structures
- Advantages and Disadvantages of Various Structures
- Examples of Structures for a Number of Organizations
- Tools Used to Draw Organizational Structures
- Workshop: Using Microsoft Visio in Drawing Organizational Structures
Working with Human Resources Information Systems (HRIS)
- Functions and Features of HR Systems
- Determining Business Requirements
- Developing Assessment Criteria to be Used for Evaluating Different Systems
- Assessing and Evaluating Existing HR Systems
- Workshop: Live Demonstration and Practice Using an HRIS
HR Measurements and Reporting
- Research Terms and Techniques
- Frequently Used HR Metrics
- Calculating HR Metrics
- Recruitment Metrics
- Retention Metrics
- Compensation/Benefits Metrics
- Training and Development Metrics
- Reporting Methods and Examples: Charts and Graphs
- Workshop: Developing HR Reports Using Bar Charts, Pie Charts and Line Charts
Employee Documentation and Record Keeping
- Purpose and Objective of Record Keeping
- Employee Files: Legal Documents to Maintain
- Developing an Orientation Package: Documents to Provide to New Hires
- Policies, Procedures and Work Rules
- Developing an Organization’s Employee Handbook
- Purpose of Handbook
- Sections of the Handbook
- Process of Developing Handbook