Enhancing Leadership and Supervisory Skills
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Enhancing Leadership and Supervisory Skills Course
Introduction:
As a supervisor, you hold a pivotal role in the success of your organization. The effectiveness of your leadership and supervisory skills directly impact teamwork and overall organizational performance. This course offers a valuable opportunity for you to enhance your supervisory skills, enabling you to drive team collaboration and contribute to the success of your organization.
Through this course, you will develop highly effective supervisory skills that are essential in today's dynamic work environment. You will gain valuable insights and practical tools to manage day-to-day operations with greater ease and efficiency. By leveraging these skills, you will be able to navigate challenges, streamline processes, and foster a positive work culture.
This course will equip you with the knowledge and techniques to leverage both your managerial expertise and interpersonal skills. You will learn how to effectively communicate, motivate and inspire your team members, and address conflicts and challenges that arise in the workplace. By honing these skills, you will be well-prepared to tackle the unique challenges faced by supervisors in the 21st century.
By the end of this course, you will have acquired the competencies necessary to excel as a supervisor in today's fast-paced and evolving business landscape. You will be equipped with the tools to lead your team with confidence, adapt to changing circumstances, and drive organizational success. Whether you are a new supervisor or seeking to enhance your existing skills, this course will empower you to meet the demands of your role and make a significant impact within your organization.
Course Objectives:
At the end of Enhancing Leadership and Supervisory Skills course, you will be able to:
- Define the supervisor's three roles and his/her related competencies for optimal performance
- Apply the essential supervisory functions that are key to the success of the team
- Use powerful communication skills in order to maintain trust and boost cooperation
- Implement effective coaching/mentoring techniques to help the team progress and grow
- Apply effective time management techniques to increase the productivity of the team
Who Should Attend?
Supervisors who would like to develop highly effective supervisory skills in order to professionally and successfully manage their teams.
Course Outlines:
Being a Supervisor Today
- Scope and nature of supervision
- The supervisor's three distinct roles
- An operational role
- A leadership role
- A communication role
- The supervisor's skills checklist
- Technical
- Human
- Conceptual
- The supervisor's competency self-assessment inventory
- The supervisor's image - 'A True Story'
The Main Supervisory Functions
- Planning the course of action to achieve operational goals
- Organizing the work of the team
- Identifying the work to be performed
- Delegating to empower
- Coordinating the work of the team
- Ensuring that all efforts move smoothly
- Supporting the team to increase productivity
- Building and leading a synergized team
- Ensuring that performance conforms to plans
- Establishing standards for high performance
- Implementing effective problem-solving techniques
The Supervisor as a Powerful Communicator
- Generating enthusiasm using two-way communication
- Leveraging the power of positive attitude in your team
- Maintaining an atmosphere of trust and cooperation
- Developing the habits of an active listener
- Using body language to make a bigger impact
- Visual
- Vocal
- Building rapport with the team - 'The Mirroring Technique'
- Writing professional and accurate E-mails
- Providing proper orientation and positive discipline
Monitoring and Developing the Team's Performance
- Monitoring your team's progress
- Helping the team members build on their strengths
- Increasing the team's productivity
- Identifying the right time for coaching
- Identifying the right time for mentoring
- Being accessible and providing support
Managing Time Effectively to Increase Productivity
- Keeping a to-do-list
- Prioritizing your typical day
- Breaking tasks down into steps
- Using a progress report to track schedule
- Learning how to avoid typical time wasters
- Self-imposed time wasters
- System-imposed time wasters
- Making your meetings short and productive