Essentials of Stakeholder Management training
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Essentials of Stakeholder Management training Course
Introduction:
Stakeholder management is a vital process that enables you to effectively organize, monitor, and enhance your relationships with various stakeholders. It involves a systematic approach to identifying stakeholders, understanding their needs and expectations, and strategically planning and implementing actions to engage with them. A robust stakeholder management process serves as the foundation for coordinating interactions and evaluating the status and quality of relationships with stakeholders.
Effectively influencing and persuading both internal and external stakeholders, such as vendors, outsourcing providers, customers, and colleagues, is crucial for successfully managing continuous improvement initiatives.
By enrolling in the Essentials of Stakeholder Management training course, you will have the opportunity to develop the necessary skills and capabilities to effectively influence and manage stakeholders. Through the utilization of a wide range of tools and techniques, you will learn how to increase stakeholders' readiness to change and overcome resistance.
The course will provide you with comprehensive insights into stakeholder analysis, engagement strategies, and effective communication approaches. You will learn how to identify stakeholders' interests, assess their level of influence, and develop tailored plans to effectively engage with them throughout the project lifecycle.
Furthermore, the training program will equip you with the skills to navigate complex stakeholder dynamics, understand their perspectives, and foster collaborative relationships. You will gain practical knowledge on how to build trust, manage conflicts, and align stakeholder expectations to drive successful project outcomes.
By the end of the course, you will be equipped with the tools, techniques, and confidence to navigate stakeholder management challenges effectively. This newfound expertise will enable you to proactively manage stakeholder relationships, secure buy-in, and create an environment conducive to change and continuous improvement.
Course Objectives:
By the end of this Essentials of Stakeholder Management training course, participants will be able to:
- Understand what good stakeholder management looks like
- Identify their style of stakeholder management along with the needs of their customer.
- Recognize ways of securing stakeholder agreement.
- Distinguish the 6 different persuasion styles.
- State various methods to build an ongoing relationship
- Better understand your own preferences, behaviors, and working styles
- Develop a technique to gauge the preferences, behaviors, and working styles of others
- Learn how to use that knowledge and understanding to build effective working relationships
- Consider your existing stakeholder relationships and what steps you might take to improve those
Who Should Attend?
Essentials of Stakeholder Management training course is ideal for:
- Anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment
Course Outlines:
Stakeholder mapping
- Analysis models and tools
- Who to influence?
- Creating your own stakeholder mapping model
What makes them tick?
- Considerations from stakeholder mapping
- Use of position, knowledge or personal power
Personality preferences
- Identify your own preferences
- How are different types influenced?
- How to influence others
Influencing strategies
- Road map to successful influencing
- Different types of influencing strategies
- Push and pull type behaviors
- Tools, skills and behaviors of effective influencing
Effective communication
- Communication preferences
- Managing conversations with stakeholders
- Selecting communication methodologies to get your messages across