Quality and Productivity
Essentials of Work Processes and Procedures Training
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Essentials of Work Processes and Procedures Training Course
Introduction:
Policies and procedures are vital for organizations, offering guidance, ensuring compliance, and enhancing efficiency. This course focuses on developing effective procedures, enhancing existing ones, and achieving compliance. Join us for five days of learning to optimize your organization's operations.
Course Objectives:
By the end of the Essentials of Work Processes and Procedures training Course you will be able to:
- Understanding all the necessary skills regarding work processes and procedures
- Understanding the approaches to the documentation structures of management system
- How to achieve simplicity and clarity
- Writing documents
- Simplifying the procedures
Who Should Attend?
Essentials of Work Processes and Procedures Training Course is ideal for:
- Managers, supervisors and employees who are involved in the design or managing of procedures as well as end users.
Course Outlines:
Introduction to the Procedures Needed in Business
- Basics of management systems
- Duties of all organizations
- Importance of comprehensive documentation and writing policies
- Understanding the policies, purposes and contents
Creation of Procedures
- Understanding the designing of the procedures
- Preparation of the documents for management systems
- Understanding the purpose and contents of the procedure documents
- Learning to write clear and concise procedures
Standards of the Documentations
- Understanding the importance of the code ISO9001
- Learning to write work purposes and contents
- How to apply the Plain English standards
- Purposes of the forms, tags and labels
- Importance of records
Using Flowcharts and Process Maps
- Interpretation of flowcharts and its use
- Problems related to texts and solving it using Flowcharts
- Understanding the flowchart symbols and process maps
- How to analyze and simplify procedures and other value-added maps
Development and Integrity of the Planning System
- How to plan the development of a management system
- Learning the format of the writing procedures
- Understanding the life cycle documentation and how to review points
- Review of the management system and importance of auditing
- Discussion of the case studies
- Review of the course and “Question and Answer” session