Human Resources and Training
Facilitation Skills for Trainers and Team Leaders
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Facilitation Skills for Trainers and Team Leaders Course
Introduction:
Course Objectives:
By the end of Facilitation Skills for Trainers and Team Leaders Course you will be able to:
- Apply effective facilitation techniques to work with groups
- Facilitate a group toward an intended outcome or learning objective
- Facilitate brainstorming, problem-solving and decision-making processes
- Build on ideas that lead to better results
- Deal with challenges to the group process
- Conduct highly interactive group discussions and training sessions
- Learn the differences between facilitating and presenting training
- Identify what good facilitation looks like
- Find out how effective facilitation process skills make work with groups more productive
- Work with ten facilitation techniques that ensure a group’s success
- Help groups grow and develop through 5 stages to productive outcomes
- Use brainstorming, problem-solving and decision-making techniques correctly
- Master the tactics of meeting facilitation: planning, climate setting, setting ground rules, etc.
Who Should Attend?
This Facilitation Skills for Trainers and Team Leaders Course is ideal for:
- Trainers, managers, salespeople, team leaders
- Anyone who wants to improve their skills to facilitate group discussions, problem-solving and strategic planning sessions.
Course Outlines:
What is facilitation?
- Facilitation vs. presenting training vs. team leader
- Team leaders as facilitators
- Types of facilitation
- What do facilitators do?
- Facilitation techniques
Group dynamics and group functions
- How teams function
- How to help groups grow and be productive
- Brainstorming and problem solving techniques
- Help groups be more creative
- Consensus and other group decision making techniques
Facilitator issues
- Meeting planning and coordination tips
- Set a productive group climate
- Establish ground rules
- Help team members to be productive
- Clarify group and leader functions
- How to select team leaders in your organization
- Deal with difficult and angry group members
Resources- Facilitation Tool Kit
- Give Directions
- Give feedback
- Ask questions to solicit information and gain different points of view
- Listen actively
Using group problem solving techniques
- Gaining consensus for decision making
- Overcoming common group problems
- Increase participation and commitment
- Practice
- Developing Your Action Plan
- Clarify to understand and focus
- Coach to correct mistakes
- Increase participation and commitment
- Use charting to generate discussion and verify understanding
- Co-facilitation issues