HR Metrics and Analytics
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HR Metrics and Analytics Course
Introduction:
HR metrics, also known as human resources metrics, serve as a means to assess the effectiveness of different HR responsibilities and initiatives, including recruitment, employee retention, training, and labor costs. These metrics provide valuable insights that enable human resources departments to enhance their operational efficiency and showcase the value of their activities to upper management.
By analyzing HR metrics, organizations can gain a comprehensive understanding of their workforce dynamics, identify areas for improvement, and make data-driven decisions to optimize HR processes. These metrics serve as quantifiable indicators of HR performance, allowing HR professionals to measure the impact of their strategies, initiatives, and policies on the organization's overall success.
Moreover, HR metrics play a crucial role in establishing HR's credibility and demonstrating its contribution to the organization's bottom line. By showcasing the tangible outcomes and value generated through HR activities, HR professionals can gain the support and buy-in of upper management, further enabling the strategic alignment of HR with the organization's objectives.
Course Objectives:
At the end of the HR Metrics and Analytics training course participants will learn to:
- Appreciate the role of analytics in understanding behavior and performance
- Conduct detailed analysis assessments
- Generate decisions based on evidence rather than opinion
- Define the principles of organizational change
- Utilize a range of assessment tools to improve organizational performance
Who Should Attend?
HR Metrics and Analytics training course is suitable to a wide range of professionals but will greatly benefit:
- Those charged with implementing HR Analytics
- HR Professionals interested in using data to determine better outcomes
- Data Analysts interested in maximizing the return on human capital investments
- Line Managers wishing to understand how data can improve human performance
- Any HR Professional wishing to broaden their skills and adaptability
- Those new to HR and who wish to specialize in the growing field of analytics
Course Outlines:
Overview of Analytics, Strategy & HR's Role
- The rationale for evidence-based approach
- Data, information and insights
- Defining analytics and predictive analytics
- Strategic HR versus Personnel Management
- HR’s contribution to strategy
- Human Capital Approach
HR Tools and Methods
- Quantitative v Qualitative data
- Rational problem analysis and models of decision-making
- Measures of HR effectiveness, efficient and impact
- Methods of data capture and benchmarking
- Employee Self- assessment and self-report measures
- Electronic workforce surveillance & analytics
Driving Organizational Change
- Understanding the cultural context
- Dynamic nature of business, environment & technology driving change
- Theories of organization change and how to use them
- Enablers and impediments to change
- Resistance to change
- Implementing strategic change
Putting HR Metrics and Analytics into Action
- The Balanced Scorecard
- Human Resource Planning
- Recruitment Analytics
- Succession Planning & Talent Management
- Absence management
- Skills analysis and training needs analysis
Metrics and Analytics for Improving Employee Performance
- Performance Management
- Employee Motivation
- Engagement
- Empowerment and Accountability
- Conclusion and Action Planning