Lean Warehousing and Distribution Operations
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Lean Warehousing and Distribution Operations Course
Introduction:
Welcome to "The Customer-Centric Approach to Lean," a transformative course that explores the innovative strategies driving success in today's volatile market. In an era of increasing competition and global supply chains, companies that embrace the burden of variability and prioritize the customer will gain a strategic advantage. This course offers a comprehensive and concise exploration of lean principles with a clear focus on customer-centricity, capturing the ongoing revolution in supply chain management.
Throughout this course, we will delve into the fundamental concepts of lean thinking and its application in the context of customer-centricity. Participants will gain a deep understanding of how to optimize processes, eliminate waste, and enhance value delivery by aligning their operations with the needs and expectations of the customer.
By embracing lean principles with a customer-centric lens, organizations can achieve greater agility, responsiveness, and customer satisfaction. We will explore the strategies and tools that enable companies to effectively manage variability, mitigate risks, and seize opportunities in today's dynamic business environment.
This course offers a unique blend of theoretical insights, practical case studies, and interactive discussions to facilitate learning and application. Participants will have the opportunity to analyze real-world scenarios, collaborate with peers, and develop actionable strategies that can be implemented in their own organizations.
By the end of this course, participants will be equipped with the knowledge, skills, and mindset needed to drive a customer-centric lean transformation in their respective organizations. Whether you are a supply chain professional, operations manager, or involved in process improvement, this course will empower you to navigate the complexities of today's competitive landscape and deliver exceptional value to your customers.
Join us on this enlightening journey as we explore the power of customer-centric lean thinking. Together, we will unlock the potential for strategic advantage and organizational success in the ever-evolving world of supply chain management.
Course Objectives:
By the end of the course, participants will be able to:
- Apply Lean techniques, typically effective in manufacturing processes, which can be applied in the downstream supply chain in a practical and productive manner.
- Eliminate losses through lean manufacturing and lean distribution initiatives, reduce operating costs, slash inventories, reduce floor space, and improve customer service.
- Understand how to break through the forecast accuracy barrier by applying proven Lean practices that reduce costs and simplify distribution processes.
- Resolve the forecasting dilemma and discuss an actionable road map to transform the supply chain with specific recommendations to implement improvements.
- Describing the principles and a foundation to provide a comprehensive, real-world framework and specific recommendations for customizing a Lean approach to transform distribution in any business.
Who Should Attend?
Warehouse managers and coordinators, maintenance managers and supervisors, transportation planners, fleet safety managers, and operations managers.
Course Outlines:
Taking the Lean Approach
- The lean change in the distribution
- The RFID change Dilemma
- The forecast barrier
- The balancing act
- Business and operational plans
- Forecast accuracy
- Another approach
- The traffic analogy
- Improving distribution operations
- Lean paradigm shifts
- Lean distribution framework
- Lean distribution transformation
- Role of information technology
- Applications for lean distribution
Distribution Challenges
- Customer directions
- Global sourcing
- Cost reduction
- Lean streamlining
- New challenges?
- Functional silos
Optimizing Distribution
- Distribution sports franchise analogy
- Optimizing distribution
- Technology infrastructure
- Lowering production/Sourcing costs
- Improving inventory management
- Maximizing asset utilization
- Technology directions
IT Transforms Distribution Processes
- Distribution business processes
- ERP Transformation
Lean Operating Capabilities
- The Lean Approach
- Managing uncertainty with Lean
- Lean and DRP: Collaboration
- Lean-Enabled Collaboration
Customer Service Policy
- Overview of Customer Service Policy
- Segmentation
- Service strategies
Buffer Strategy
- Overview of Buffer strategy
- Determine service strategies
- Service distinctions
Pull Approach
- Pull Trigger
- Replenishment orders
- Inventory targets
- Buffer management
Conclusion
- The simplicity challenge
- Planning transformation
- Lean distribution benefits
- Selling the lean distribution vision
- Implementing lean distribution