Measuring and Monitoring Suppliers' Performance
Select Other "city & date"
Measuring and Monitoring Suppliers' Performance Course
Introduction:
This comprehensive five-day training course is specifically designed to enhance the reliability and efficiency of supply deliveries. It is tailored for individuals who are responsible for scheduling and coordinating material deliveries from both internal and external suppliers as part of their job roles.
The timely delivery of materials is crucial for businesses, as any delays can significantly impact the overall performance of the buying company. Therefore, the requirement for on-time delivery, every time, is of utmost importance. This course focuses on the vital role of expediting in ensuring that deliveries are made on schedule.
Expediting involves undertaking or coordinating a range of activities to ensure timely deliveries. By attending this course, participants will gain the knowledge and skills needed to effectively expedite the supply process. They will learn various techniques and strategies to streamline delivery schedules, overcome potential obstacles, and proactively address any issues that may arise during the delivery process.
The course emphasizes the critical link between effective expediting and the overall success of the company's supply process. Participants will understand the impact of timely deliveries on operational efficiency, customer satisfaction, and the bottom line. By optimizing the expediting process, organizations can enhance their supply chain performance and gain a competitive edge in the market.
Throughout the training, practical insights and real-life examples will be shared to illustrate the best practices in expediting. Participants will engage in interactive discussions, case studies, and exercises to reinforce their learning and develop their competence in coordinating and managing material deliveries.
By attending this training course, participants will acquire the necessary skills and knowledge to improve the reliability and efficiency of supply deliveries. They will gain a comprehensive understanding of the expediting process and its significance in the overall supply chain. Armed with these capabilities, participants will be better equipped to ensure on-time deliveries, enhance operational performance, and contribute to the overall success of their organizations.
Join us in this transformative learning experience, where you will develop the skills and expertise to excel in expediting supply deliveries. Learn the best practices, strategies, and techniques to overcome challenges, streamline schedules, and achieve on-time deliveries consistently. Elevate your role in the supply process and contribute to the overall success of your organization.
Course Objectives:
- Expedite and coordinate a range of projects
- Understand Effective Expediting and the use of tools and techniques
- Understand the overall procurement and supply process
- Evaluate the nature and frequency of expediting vs a purchase order
- Understand the difference between activity and progress
- Create effective communications with many groups during the delivery period
- Apply expediting skills, knowledge, and understanding against a model profile
Who Should Attend?
- Expeditors working in company offices – and those that visit suppliers’ premises during the delivery period
- Staff in end-user departments – to understand the difficulties of getting on-time deliveries
- Staff in logistics roles – to see ways their activities interface with effective expediting
- Newly engaged Procurement and Supply staff – to understand the ‘post-order’ activities as part of their Induction program
Course Outlines:
Overview of the Total Procurement Process
- What is the role of Procurement and Purchasing?
- Understand the types and frequency of expediting for purchase orders
- Evaluate the activities and deliverables expedited during delivery of an order
- Supplier Relationship Management
- Supplier Positioning
Developing a Pro-Active Role for Desk Expeditors
- Understanding Critical Activity
- Record keeping and reporting
- Personality, Persistence & Persuasion
- Effective expeditor
- Getting the Right Attitude of Mind
- Developing Personal Skills
Evaluating Transportation for Effective Expediting
- The Role of Transportation in Logistics
- International Commercial Terms in transportation and the liabilities
- Customs documentation and management
- Hazardous materials, Health & Safety and
- Emergency Management
Vendor Rating / Performance Measurement
- Quantitative and Qualitative Methods
- What Should We Measure?
- Performance Weighting
- Vendor Rating Models
- Contractual Performance Levels
- Performance Improvement
Legal Aspects of Expediting
- Common-Law and Legislation
- How the Law Impacts on Purchasing
- Formation of Contract
- Sale of Goods
- Damages
- Penalty Clauses, Liquidated Damages