Purchasing, Logistics and Supply Chain Management
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Purchasing, Logistics and Supply Chain Management Course
Introduction:
The landscape of purchasing, logistics, materials management, and the supply chain has evolved, requiring a holistic perspective rather than viewing them as isolated components. This program aims to provide delegates with exposure to the latest thinking and best practices in optimizing the entire supply chain process, from its initiation to completion. The significance and role of purchasing within the supply chain will be thoroughly examined, utilizing the integrated purchasing model as a foundation.
Throughout the program, participants will identify the various elements comprising the supply chain and gain insights into tools, techniques, and methodologies for eliminating unnecessary costs and maximizing the advantages of an optimized supply chain. The event-driven process model will be explored, showcasing its valuable contribution to modern supply chain management.
Additionally, the program will address new environmental regulations governing the handling and transport of hazardous materials and waste products, and their impact on supply chain management. Participants will engage in discussions on how to design and optimize the supply chain while adhering to these regulations, ensuring compliance and efficiency.
Course Objectives:
Upon the successful completion of this program, participants will be able to:
- Understand the integration between the various elements in the supply chain process;
- Use the procurement excellence model to benchmark their own organization against best in class;
- Understand the application of the integrated purchasing model and the event-process model for managing demand;
- Develop strategies for successful global supply chain management;
- Understand how to optimize the supply chain;
- Understand the implication of new environmental legislation governing the use and movement of hazardous materials and waste, and how to design the supply chain to minimize the impact of these regulations;
- Use the latest tools and techniques to evaluate supply chain systems
Who Should Attend?
The program will be of value for senior and middle management who are involved in supply chain management or logistics & warehouse functions. Managers on all levels of participating companies in a supply chain (manufacturers, distributors, wholesalers, retailers, and logistics service providers) will benefit from this program. In particular, people involved in purchasing, operations, warehousing, inventories, transport, and total supply chain management will find this program valuable.
Course Outlines:
Leadership and Performance Management
- Understanding Leadership & Management
- Definitions
- The linking and connected activities
- Appreciating different styles and approaches
- Getting the balance right
- Leadership style questionnaire and self-analysis
Defining Performance Management
- What it is and what it is not
- Why it is needed
- Being consistent in management style
Motivating People to Perform
- Objectives and goals
- Work performance
- Objectives/goals and standards/targets
- Authority and responsibility
Motivating
- Behavior styles of people
- The links between attitudes and Behavior
- Assertive and aggressive Behavior
- Exploring what motivates people
- Understanding why people come to work
- Theories of motivation
- Practical applications of motivation
- Motivation exercise and self-analysis
Understanding Individual and Team Roles
- Benefits of appraisals
- What managers want from appraisals?
- What individuals want from appraisals?
- Handling and conducting appraisal interviews
Supervising People
- Differences with people in groups and as individuals
- Building on strengths and managing weaknesses
- Team development, forming and building
- Team working, roles, responsibility and relationships
- Characteristics of performing teams
- Team role exercise and self-analysis
Leadership by Communicating
- Communication
- Problems with communication
- Verbal and non-verbal communication
- Body language, words, voice tone impacts
- Difference between understanding and agreeing t
- Handling diverse viewpoints
- Improving communications and best practice
- Communication exercise and self-analysis
Handling Performance Problems to Get the Best from People
- Handling people conflicts
- Defining unacceptable performance, competence, or commitment
- Defining unacceptable attendance and relationships/Behavior
- Deciding whether to counsel, coach or discipline
- The model approach to handle typical problems
- Interview preparations
- Spending time on prevention
- Recognizing the improvement/punishment balance
How to continually get the best from people
- Using standards
- Communicate appropriately
- Motivating and rewarding
- Case studies
- Checklists to ensure the continued application of best practices