Simplification of Work Processes and Procedures Training
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Simplification of Work Processes and Procedures Training Course
Introduction:
Simplifying work processes enhances productivity, reduces errors, and saves money. This training course equips learners with the skills to streamline and manage work processes across different industries. It emphasizes the creation and simplification of procedures, including associated documentation.
Course Objectives:
By the end of the Simplification of Work Processes and Procedures Training Course you will be able to:
- State how the simplification of work procedures increases individual and organizational performance
- Demonstrate in-depth knowledge of simplification of work processes and procedures
- Implement the stages of work simplification
- Show how to simplify complex procedures
- Explain how to analyze process flow charts with the aim of simplifying the procedure
- Describe the purpose, advantages &structure of a documented Management System.
- Demonstrate how management documentation is developed.
- Identify who needs to be involved in the process of developing such documentation.
- Write clearly and simply each type of document emphasizing on procedures.
- Explain how to analyze process flow charts with the aim of simplifying the procedure.
Who Should Attend?
This Simplification of Work Processes and Procedures Training Course is ideal for:
- All staff involved in writing procedures or other work process related documents
- Those managing work processes and procedures
- Administration and Secretarial Professionals
- Those involved in auditing work procedures/documentation
- All Documentation and Quality Professionals
Course Outlines:
Introduction: The Business Need for Procedures
- Introduction to Management Systems.
- What all organizations need to do.
- The need for comprehensive documentation.
- Policies, purpose and content.
- Writing policies.
- Allowing for Organizational Change.
Designing and Developing Procedures
- Practical activities.
- Preparing to document the Management System.
- All about Procedures.
- Designing the Procedures.
- Purpose and content of procedure documents.
- Writing simple, clear and concise procedures.
Documentation Standards and Control
- The influence of ISO9001 and other related standards.
- Writing Work Instructions, purpose and content.
- Applying the Palin English Standard.
- The Management and control of Documents.
- Forms, Tags & labels purpose and content.
- Records: what they are and their importance.
Analyzing and Simplifying Procedures
- The use of Flowcharts and how to interpret a flowchart.
- The problem with text and how the flowchart solves it.
- Flowchart symbols.
- Different types of process maps.
- Value added maps.
- Analyzing and simplifying procedures.
Planning System Development & Ensuring its Integrity
- Planning the development of a Management System.
- Which procedures do we write first and why?
- Approval and management support.
- Documentation life cycle and review points.
- Management System review: the power of auditing.
- Case Studies.