Six Sigma Implementation and Best Practice
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Six Sigma Implementation and Best Practice Course
Introduction:
Six Sigma is a method that equips organizations with tools to enhance their business processes. By improving performance and reducing process variation, it enables defect reduction and enhances profits, employee morale, and product/service quality.
This course aims to deliver a comprehensive comprehension of the Six Sigma improvement methodology, concepts, and terminology. The Define-Measure-Analyze-Improve-Control (DMAIC) methodology is presented through real-world case studies and examples from service, business process, and manufacturing sectors.
Course Objectives:
By the end of the Six Sigma Implementation and Best Practice course you will be able to:
- Understand the methodology of the six-sigma rule and its importance
- Understand the application of the DMAIC Problem Solving methods
- Importance of six sigma in customer service
- Developing a Six Sigma (Project)
Who Should Attend?
Six Sigma Implementation and Best Practice training course is ideal for :
- Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.
Course Outlines:
Basic Fundamentals of Quality and Quality Management
- Introduction to quality
- Advantages of quality systems
- Introduction to ISO 9000
- Cost of degrading quality
- Quality management and its importance
Introduction to Six Sigma
- Methodology of six sigma
- Importance of six sigma and its history
- How applying six sigma leads to savings in cost
- Improvement strategies using six sigma
Applications of Six Sigma and its Implementation
- How six sigma helps in customer service
- Different levels of sigma performance
- Understanding of the “Kano model”
- Implementation methods of six sigma
- Understanding the DMAIC model
- Importance of green belts and black belts
- Important roles played by managers and employers
Six Sigma as Problem Solving Tool
- Six sigma tools
- Understanding the “Control and Pareto” charts
- Understanding the relation between cause and effect diagrams
- Understanding the importance of the diagrams and “Scatter and Turtle” diagram methodology
- Different methods of Statistics in six sigma
- Training on use of software in analysis
Selection of Six Sigma
- How to select projects and charter importance
- 10 questions for Leaders
- Guidelines for selection of six sigma projects
- Which projects should we avoid?
- Understanding of a successful six sigma project
- Roles of leaders
- Review of the course and “Question and Answer session”