Systems Thinking in Analyzing Problems
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Systems Thinking in Analyzing Problems Course
Introduction:
Leading and managing services within large complex systems presents significant challenges. The intricacies of organizational problems often exceed simple solutions, leaving leaders grappling with numerous competing and conflicting challenges and relationships when making decisions.
To effectively address these complex issues, an approach known as systems thinking is invaluable. Systems thinking views problems as interconnected parts of a dynamic whole, emphasizing the understanding of how various elements influence one another.
The Systems Thinking in Analyzing Problems training course equips participants with the skills to investigate systemic problems and facilitate solutions at a system-level. By adopting a systems thinking mindset, participants learn to identify and address the root causes of complex problems, leading to lasting and impactful solutions.
Through this training course, participants gain practical insights and techniques for analyzing complex issues from a holistic perspective. They learn to uncover interdependencies, feedback loops, and unintended consequences within the system. Armed with this knowledge, participants can identify leverage points where interventions can have the most significant impact.
By embracing systems thinking, leaders and managers can transcend the limitations of traditional problem-solving approaches. They become adept at navigating and addressing the complexities inherent in large, complex systems. The Systems Thinking in Analyzing Problems training course offers a transformative learning experience, empowering participants to find real and sustainable solutions to the multifaceted challenges they encounter.
Enroll in the Systems Thinking in Analyzing Problems training course to enhance your ability to tackle complex issues. Develop the skills to think systemically, identify underlying causes, and implement effective solutions. By mastering systems thinking, you will be equipped to drive meaningful change within your organization and achieve enduring results.
Course Objectives:
At the end of the Systems Thinking in Analyzing Problems Training, you will be able to:
- Understand the language of Systems Thinking
- Look at problems from the perspectives of multiple stakeholders
- Explore some analytical tools and techniques
- Learn how to use one methodology of approach
- Practice techniques that are used in this methodology
- Be able to judge which may be of most use in specific circumstances
- Participate in groups exploring familiar and new problems
- Evaluate potential actions against organizational requirements
Who Should Attend?
Systems Thinking in Analyzing Problems Training course, is ideal for:
- Senior personnel in technical, HR and operational departments
- Professionals in technology intensive sectors
- Professionals seeking to influence the outlook of those they report to
- Professionals seeking to change the method of working of those reporting to him/her
- Personnel seeking to enhance their analysis skills
- IT Project Management professionals
- Engineers needing to grapple with the complex business context
Course Outlines:
Introduction to System Thinking
- Introduction to systems thinking
- Complex problems and complex system solutions
- Difficulties and Messes
- recognizing complex systems
- Introduction to systems thinking
- Worldview and Perspectives
- Stakeholder analysis
- Systematic and Systemic
Analysis Methodology - Understanding
- Causal Diagrams
- Influence Diagrams
- Multiple Cause Diagrams
- Deciding upon a system of interest
- Drawing sign graphs
- Analyzing causal diagrams
- Feedback loops and system archetypes
- Criteria, measures and indicators
- Key performance indicators:
- Cycle time
- First pass yield/First time OK
- On-time delivery
- Interpreting measures
- Systems thinking and process mapping
- Root cause analysis
Systems Thinking Tools
- Growth vs. sustainability mind-set
- Creative insights
- Structural diagrams and visual thinking
- Mapping actors, stocks and flows
- Multiple cause diagram and soft systems methodology
- Understanding dynamic systems and co-evolutionary changes
- Understanding feedback loops
- Systems thinking and process improvement
Problem Resolution - Deciding & Acting
- Overview of Modelling
- Setting system boundaries
- Evaluating Potential Actions
- Decision-making tools:
- Multiple Criteria Analysis
- 5 Ws & 1 H
- SWOT
- STEP/SLEPT/PETSTLE
- Porter’s Five Forces
- CDAM
- Multivoting
- Pariwise ranking
- Force field analysis
- Reality Checks for Practicality
- Project managing change
- influence and persuasion
Case Studies - Putting theory into practice
- Applying the methodology to real problems
- Presentations
- Evaluation and discussion
- Commitment to action
- Agree next steps