Warehouse Costing, Benchmarking and Activity Profiling
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Warehouse Costing, Benchmarking and Activity Profiling Course
Introduction:
Just as detectives create profiles to understand criminals in murder mysteries, profiling your warehouse operations can provide valuable insights for decision-making. By examining historical and current data, you can develop a comprehensive profile that reveals characteristics influencing storage, handling, slotting, pick line requirements, system needs, pick methods, and order releasing strategies. With in-depth analysis, you can even predict future warehouse operations, enabling proactive preparation. While your warehouse is not a suspect in a crime, profiling its activities can greatly enhance your understanding and help you make informed choices for optimal performance.
Course Objectives:
By the end of the training, participants will be able to:
- Identify the causes of problems and opportunities for improving warehouse operations
- Develop Key Performance Indicators (KPIs) and benchmark warehouse performance
- Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs
- Outline a proper framework for selecting a warehouse management system
- Apply state-of-the-art concepts in warehousings such as cross-docking and product returns
- List the challenges, objectives, and functions of warehousing and the key roles in warehousing organizations.
Who Should Attend?
Those who are involved in the warehousing function, both at the operational and supervisory levels. In particular, warehouse managers, operations managers, account handlers, and customer service staff among others.
Course Outlines:
Importance of Warehousing
- Objectives of Warehousing
- Types of Warehouses
- Warehouse Value-Adding Roles
- Activities in Warehouse Operations
- Warehouse Organizations and Job Descriptions
- Principles of World-Class Warehousing
Warehouse Activity Profiling
- Motivations for Profiling
- Customer Order Profiling
- Item Activity Profiling
- Inventory Profile
- Activity Relationship Profile
Measuring and Benchmarking Warehouse Performance
- The Basics of Benchmarking
- Benchmarking Warehouse Operations
- Warehouse Performance Measures
- Performance Gap Analysis
- Key Performance Indicators
- World-Class Practices
Warehouse Cost Calculations
- Direct Handling Expense
- Direct Storage Expense
- Operating Administrative Expense
- Handling Expense per Man-Hour
- Storage Expense per Square Meter
- Handling Rate per Unit
- Storage Rate per Unit
Warehouse Management Systems (WMS)
- Due Diligence in WMS Selection
- Expected Baseline Functionality and Differentiators
- WMS versus Enterprise Resource Planning (ERP)
- Preparing the Request for Proposal (RFP)
- Implementation of WMS
Special Topics in Warehousing
- Reverse Logistics/Product Returns
- Cross Docking Facilities
- Lean Warehousing Tips
- Competencies in the Warehouse
- Third-Party Warehousing