Warehouse Stores and Stock Control Management
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Warehouse Stores and Stock Control Management Course
Introduction:
Warehouses and stores play a crucial role in delivering excellent customer service, yet they are often overlooked in organizations. This seminar focuses on equipping you with the necessary tools for efficient management of warehousing and stores operations. You will learn practical strategies and techniques to enhance the effectiveness of these critical functions.
Course Objectives:
- Learn in a friendly atmosphere
- Use analysis and evaluation techniques
- Apply changes
- Make improvements
- Save money
- Improve service to customers
- Manage more efficient and effective operations
- Understand international best practice
- Share experiences with other delegates from varied industries
- Learn from a former warehouse manager who is also a chartered trainer
Who Should Attend?
- Those new to managing warehouses or stores
- Those non warehouse people who need to gain an awareness of the issues and key drivers of stock control operations
- Stock, Warehouse and Distribution Supervisors/Managers
- Owners, operators and Directors of companies with warehouse and stores operations
Course Outlines:
The Role of the Warehouse
- An introduction to why we need a warehouse, what functions do they cover, how do they fit into the supply chain including:
- The balance between sorting and storing
- 12 initial questions to ask about warehousing activity
Product Classification
It is important to establish key characteristics of the products handled as this have implications for all the warehouse operations. Such characteristics include:
- Supply /demand variables
- ABC Analysis or the 80/20 rule
- Determining product handling groups
- Throughputs and product formats.
Layout options
In examining all the operations undertaken, the balance has to be found between maximizing space usage whilst minimizing the time taken to carry out the operations.
This involves looking at:
- Receiving options
- Storage options
- Picking/assembly options
- Dispatching options
- Using the floor and the height space
- Organizing for flow
Methods and Equipment
Here we specifically look at the lifting, storing and moving equipment available for specific layout options, including:
- Warehouse structures
- Loading bays
- Selecting fork lift trucks
- Selecting racking
- Implications for warehouse layouts
- Operational timings and planning
Health and Safety
Warehouses are potentially dangerous areas in which to work, and an overview of the appropriate legalization will be looked at, including:
- Duty of care
- Inspections and risk assessments-task analysis
- Equipment maintenance and care
- Recognizing health and safety risks
- Raising peoples awareness
Security and Loss
This session looks at minimizing internal and external theft, recognizing that, generally internal theft is the major problem. Preventative measures will be briefly discussed
Productivity and Costs
To make operations efficient and effective, then cost control and productivity need to be managed. This session will therefore look at:
- Fixed and variable cots
- Typical costs involved
- A model for understanding the roles of productivity, utilization, and performance
- Setting productivity and cost targets
- The importance of having measurements and key indications of performance
Service levels
As Warehouses are a link in the total process of satisfying customers, this session will therefore look at:
- Internal and external customers
- The three key customer service measure
- Customer service sampling
- Effects of substandard service
- Minimizing errors
Stock Coding
The method by which stock is coded is important in the overall management process, this session will examine:
- Different methods
- Understanding of all involved
- Checklists to help on deciding the best option
Stock Recording
This session looks at stock recording, a critical aspect of stock control and if done incorrectly is the source of many subsequent errors:
- Separation of powers
- Legal issues
- How do we get inaccuracies?
Stock Checking
Much time can be spent on this activity, but there are methods to both minimise the time and at the same time increase checking accuracy. This session